Frequently Asked Questions
What Does "Prices Discounted Based On Quantity" Mean?
The prices shown are an approximate range. The price will vary depending on print colors, complexity of design, and quantity of items ordered.
For example, the low end price reflects our 3,000 quantity price break with minimal printing or embroidery. The high end price reflects minimal printing or embroidery on the minimum quantity price break, which is one dozen. The price may be outside of the range shown if the print colors or design complexity is greater. We will send you an exact price when you submit a quote request as all orders are custom and unique.
How Do I Place An Order?
On each product page is a quote request form. Please fill out as much information as possible on the form and we will contact you quickly to help you place the order.
Payment & Shipping
Payment is due at the time the order is officially placed. Most orders ship within two weeks of placing the order. Rush service is available based on availability, charges may apply. We offer FREE UPS Ground shipping on apparel, over the minimum quantity order of a dozen items, to the 48 continental United States.
Secure Ordering & Payment Options
We accept major credit cards and PayPal (MasterCard, Visa, Amex, Discover).
If you are local to the western New York or Buffalo area, you may drop cash off at either of our store locations.
Returns & Refunds
All sales are final on all customized items. On all blank goods there is a 25% restocking fee plus shipping and handling.
If you need help creating a new design or modifying a design or concept, we would be happy to assist as the order is placed.
We have two artists available for assistance.
There are no art charges on reorders.
Typical art charges on screen printing orders is $25 per color per location.
Typical art charges on embroidery orders is $50-$75 per standard left chest sized design.
Since all designs and needs are unique, please contact us for an exact quote or consultation.
We offer free UPS Ground shipping on apparel orders, over the minimum quantity order of 12 items, to the 48 continental United States.
Printing and Embroidery
Our shirts are printed and embroidered right here in South Buffalo, USA at our factory location.
I don't see my question here
No problem! Contact us, we are happy to assist!
In addtion to our website as a resource, we have two store locations with hundreds of samples and a couple sales people to assist with any questions.
Call us, e-mail us, or stop by with any questions as we are happy to help!
2756 Seneca St.
West Seneca, NY 14224
2873 Sheridan Drive
Tonawanda, NY 14150